Puyallup City Jail
The Puyallup City Jail is a 51-bed facility that houses misdemeanor male and female adult offenders from the local region. We strive to ensure the safety and security of the inmates, jail staff and visitors at our facility.
Inmates are allowed to make two free phone calls after the conclusion of the booking process. All subsequent phone calls by inmates are collect calls only. Inmates are not able to receive incoming phone calls, and corrections staff will not pass messages to inmates. Exceptions can be made for attorneys, clergy or medical/mental health officials.
How to accept a collect phone call from an inmate
If you are unable to accept a collect call from an inmate (most mobile phones do not allow you to accept an incoming collect call), you must set up an account with the Jail’s phone service provider at www.CTEL.us or by calling 1-866-430-0561. Notice: This account allows YOU TO RECEIVE a collect call from an inmate but DOES NOT allow an inmate to call other phone numbers.
How to block calls from an inmate
If you are receiving unwanted phone calls from an inmate, please contact the Puyallup City Jail directly at 253-841-5425 to have your number blocked.
If you have technical or billing issues related to the phone system, please visit our phone service provider’s website at www.CTEL.us or call them at 1-866-430-0561.
Notice: All phone calls are recorded and subject to monitoring by jail staff (except those calls with legal privilege, i.e., attorneys)
Visitation at the Puyallup City Jail is done by video only. In person visitation can be arranged for attorneys, clergy, and medical/mental health providers.
All inmates housed at the Puyallup City Jail who have been arraigned (had the first appearance in court after their initial arrest) and not housed in disciplinary segregation are eligible for video visitation. Visits are subject to approval per jail guidelines.
Free Video Visitation
Free on-site video visitation takes place on Sundays between 9:00 am and 11:30 am. All visitors must register at www.visitel.us (either at the console at the Puyallup Police Department or from your own computer/device) and select a 30-minute time slot at least 24 hours in advance. Once you have signed up for a time, you must report to the Puyallup Police Department lobby at least 15 minutes before the start of your visitation to ensure you receive the full 30 minutes. When you arrive at the Puyallup Police Department, use the intercom system to contact jail staff to check in. If you arrive late or miss your visit, you will not be able to make up your visit on that visitation day.
Paid Video Visitation
Off-site video visitation (from your home or mobile device) for eligible inmates is available daily for a fee. Visit www.visitel.us for further information on costs and to register for a visit.
Monday through Saturday Sunday
9:00 am-11:30 am 1:30 pm-8:30 pm
5:30 pm-8:30 pm
If you experience a technical or billing issue, please contact VisiTel via their website or www.visitel.us or call them at 1-844-458-2488 or 1-800-583-9683. Puyallup City Jail staff cannot assist with technical or billing issues.
Notice: All video visitation is recorded and subject to monitoring by jail staff (except for those with privilege, i.e., attorneys).
Mail should be addressed as follows:
C/O Puyallup City Jail
311 West Pioneer
Puyallup, WA 98371
Victim Notification Services
VINELink is the online version of VINE (Victim Information and Notification Everyday). This service allows victims of crime and the general public to obtain custody status of offenders 24 hours a day and register for alerts when a change in status occurs. VINELink is free, completely anonymous and anyone can register to be notified by phone, email, text message (SMS) or TTY device when an offender’s custody status changes. Washington VINELink can be reached toll-free at 1-877-846-3492 or by going to www.vinelink.com and choosing Washington. VINELink is available in multiple languages both online and via phone.